Onsite Service Team Leader-F20 EGM

August 15, 2024

Edwards Technologies Ltd

新竹市

Functional area: Service

Country: Taiwan

City: Hsinchu

Company name: Edwards Technologies Ltd

Date of posting: Sep 13, 2024

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.

Your Role:
Sufficient capacity of team management to leading onsite team for daily operation.
Carry out tasks in conjunction with Edwards Best Operating Practice.
Good communication skill to cooperate with functional team internaly. Customer relationship build up, work cloesly with customer in customer site.
Understand customers' requests and feedback to Service Manager.
Provide regular reports and status of activities.
Required to actively participate in ongoing improvement in the standard of our health, safety and loss control management systems.
Provide feed back on safety issues affecting your place of work or with Edwards’ equipment.
Required to work both as part of a team and on your own, self motivated and self disciplined and a customer sensitive approach to work is required.

To succeed, you will need:
Skills and experience
Experience in field service activities also familiar product knowledge.
Experience of working with Computers with specific knowledge of Microsoft Office software. Good command of both written and spoken English is an advantage.
Understanding of engineering drawings, both electrical and mechanical, and schematic layouts is essential.
Working in the areas of electro-mechanical assembly and fitting, electrical/PLC controls and electronics will be required.
Key competence required for the role.
Soft skill is required for team leading and communications.
Inter-personal and communication skills are required in order to build sound relationships with customers.
A good understanding in a relevant engineering discipline.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.