October 22, 2024

Cathay Pacific

Account Manager-Corporate

SND - Sales & Distributions
Seoul, Korea
Cathay Pacific
Application Deadline
30 Oct 2024

Company Description

We are proud of our Hong Kong heritage and equally proud of the global, diverse workforce that makes us who we are. Celebrating 78 years of flying this year, we are a values driven, complex global business; but we are also a family. Regardless of job or location, we are all one team who are focused on delivering a world-class airline operation.
Role Introduction

Reports to: Sales Manager-Corporate
Location/Country: Seoul/Korea
Job Level: A
We are looking for a passionate individual to lead Corporate Sales team in Korea. The successful candidate is to achieve and exceed the agreed Corporate and Travel Management Company (TMC) sales targets through intelligent use of data and to continuously seek to acquire new business and establish Cathay in new markets, while proactively negotiating and managing existing Corporate and TMC accounts.
Key Responsibilities

Revenue Generations

Acquire high value accounts as per agreed targets using a data and insight driven approach
Initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
Assist in transforming the culture from one of relationship-based selling to an insights-driven smarter selling Sales force
Engage in consultative and insightful selling techniques and services with an enhanced focus on new business development

Portfolio Management

Help to contribute to the strategic partnership and manage the local relationship for Global Corporates or Global TMCs
Service existing portfolio or accounts / TMCs in order to maintain and grow the value (focusing on revenue not necessarily the growth in portfolio size)
Regularly make sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales
Actively seek ways to improve the quality of the revenue generated by the portfolio
Ensure that appropriate prioritisation allows for focus on the top revenue generating corporate accounts and TMCs
Negotiate discount rates, commissions and contracts in a timely manner against a background of data and yields the best return on investment
Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive strong brand position

General

Actively manage the cost of sales needed to generate the revenue within the mandated parameters
Closely monitor the effectiveness of incentive/discount schemes by conducting regular and timely performance reviews in order to maximise available and potential sales opportunities
Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience in support of corporate travel business
Ensure knowledge and application of MICE and specialty segments (marine, energy resources and humanitarian) to assist in revenue generation and adoption within the portfolio
Drive adoption and penetration of Business Plus
Utilise Salesforce.com to manage new and existing customers and sales activities
Utilise PRISM to track the performance of the contracts
Represent Cathay at industry and networking events
Any other reasonable task as requested