Job Opportunities in South Africa
September 19, 2024
Cartrack
OTHER
TELESALES TEAM LEADER
Listing reference: cartr_000550
Listing status: Online
Apply by: 31 October 2024
Position summary
Industry: Call Centre Industry
Job category: Representative
Location: Kwazulu Natal
Contract: Permanent
Remuneration: Market related
EE position: Yes
Introduction
We are looking for a Telesales Team Manager for our Pinetown Office. A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.
Job description
- Ability to lead a Sales Team with a proven tracked record of getting maximum results.
Duties and Responsibilities:
- Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
- Coordinating with marketing on lead generation
- Compile reports daily
- Liaise with QA managers to ensure quality standards are met
- Set up calibration when necessary
- Delegate work accordingly to promote efficiency
- Ensure that targets are met
- Attend meeting and facilitate training when necessary
- Monitor the performance of the team
- Setting individual sales targets with the sales team
- Tracking sales goals and reporting results as necessary
- Overseeing the activities and performance of the sales team
- Ongoing training of the sales agents
- Develop your sales team through motivation, counselling, and product knowledge education
- Understand our ideal customers and how they relate to our products
Minimum requirements
Requirements
Qualifications/knowledge/experience
- Matric
- Minimum four years management of sales staff
- Must have Outbound and Predictive Dialer experience
- 2-3 Years' Call Centre Team Management Experience Knowledge and Skills
- Experience in planning and implementing sales strategies
- Experience with Report
- Experience managing and directing a sales team
- Excellent written and verbal communication skills
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