October 3, 2024

HotelJobs.co.za

Polokwane

FULL TIME

Retail and Warehouse Manager - must have experience in this exact field.

A retail and warehouse manager plays a crucial role in ensuring the smooth operation of both retail and storage environments. Here are the key duties and responsibilities associated with this position:
Retail Responsibilities

Sales Management: Oversee daily sales operations, ensuring targets are met or exceeded.
Staff Management: Recruit, train, and supervise retail staff, fostering a positive work environment.
Customer Service: Ensure high levels of customer satisfaction through excellent service and addressing customer complaints effectively.
Merchandising: Manage product displays and inventory layout to maximize sales and enhance customer experience.
Budget Management: Develop and manage budgets, monitor expenses, and implement cost-control measures.
Inventory Control: Oversee stock levels, manage inventory turnover, and coordinate replenishment orders.
Sales Reporting: Analyze sales data and market trends to make informed decisions and strategies.
Promotional Activities: Plan and execute marketing promotions and events to drive traffic and sales.

Warehouse Responsibilities

Inventory Management: Monitor stock levels, conduct regular audits, and maintain accurate inventory records.
Logistics Coordination: Oversee the receipt, storage, and distribution of products, ensuring timely delivery and optimal storage practices.
Staff Oversight: Manage warehouse personnel, providing training and performance evaluations.
Safety Compliance: Implement and enforce safety protocols to ensure a safe working environment for all staff.
Equipment Maintenance: Ensure all warehouse equipment is maintained and operating efficiently.
Process Optimization: Identify areas for improvement in warehouse operations and implement best practices for efficiency.
Shipping and Receiving: Oversee the shipping and receiving processes, ensuring accuracy in order fulfillment.

Cross-Functional Responsibilities

Communication: Collaborate with other departments (e.g., purchasing, marketing) to align strategies and operations.
Reporting: Prepare reports on sales performance, inventory levels, and operational efficiency for upper management.
Problem-Solving: Address and resolve operational issues quickly and effectively.
Training and Development: Develop training programs to enhance staff skills in both retail and warehouse settings.