Job Opportunities in South Africa
October 18, 2024
HotelJobs.co.za
Cape Town
FULL TIME
Restaurant Outlet Manager - Cape Town
Casual dining Restaurant at a Hotel in Cape Town is looking for a F&B Outlet Manager to join their team.
Responsibilities:
Responsibilities:
- Overseeing the day-to-day operations of the outlet, including managing the dining area, staff, and customer service.
- Leading and motivating a team of talented individuals, ensuring a harmonious work environment.
- Implementing and maintaining exceptional service standards, focusing on guest satisfaction.
- Collaborating with tother departments to create and execute innovative menus and dining concepts.
- Monitoring and optimizing outlet performance, including revenue generation, cost control, and inventory management.
- Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards.
- Handling guest feedback and resolving any issues or concerns promptly and professionally.
- At least 3 years proven experience as a Restaurant / Outlet or F&B Manager or in a similar role within the hospitality industry.
- Strong leadership skills and the ability to inspire and motivate a team.
- Excellent knowledge of restaurant operations, including food and beverage service, beverage planning and inventory management.
- Exceptional customer service skills with a keen eye for detail.
- Outstanding communication and interpersonal skills to effectively interact with guests, staff, and other departments.
- Strong problem-solving abilities and the capacity to handle challenging situations with grace and professionalism.
- Proficiency in Micros and basic computer skills.
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