Job Opportunities in South Africa
October 15, 2024
Fidelity Services Group
George
OTHER
Operations Manager - Commercial George
Overall Purpose of the Job:
The incumbent will provide general management for the Commercial George business unit. The role encompasses responsibility for sales, new business, relationship management on key clients.
The incumbent is specifically tasked to achieve:
Main duties & Responsibilities:
Minimum qualifications and experience:
Behavioural Competencies and skills required:
Interpersonal Skills:
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
The incumbent will provide general management for the Commercial George business unit. The role encompasses responsibility for sales, new business, relationship management on key clients.
The incumbent is specifically tasked to achieve:
- Targeted unit sales
- New Business
Main duties & Responsibilities:
- Achieve targets as per Budget
- District P&L Responsibility
- Achieve targeted growth (achieving target revenue and attrition levels)
- Achieving targeted OI contribution
- Implementation of strategy
- Critical role in developing and maintaining strong relationships
- Matrix role-player – in conjunction with all role players
- Drives efficiency and effectiveness by managing the Cape Town Commercial Team:
- Of sales teams in conjunction
- Of technical teams
- Play an active role in escalated customer complaint resolution
Minimum qualifications and experience:
- University (Degree) – minimum requirement.
- 3 years functional + 3 - 4 years managerial
- Solid Sales and marketing experience
- Solid Business development experience
- Results oriented with demonstrated performance in keeping and delivering commitments.
- Strong customer focus
- Effective oral and written communicator
- Proven high level comprehension of business processes, business finance and the subscriber model are required
- Strong business and financial acumen through demonstrated knowledge and ability to display the linkage between inputs and desired business results.
- Objective, open-minded and an “out-of-the-box” thinker.
Behavioural Competencies and skills required:
- Business acumen
- Interpersonal skills
- Presentation and communication skills
- Negotiation skills
- Managerial courage
- Results driven
Interpersonal Skills:
- Good communication skills
- Verbal and written
- Conflict management
- Strong negotiation skills
- Maintaining effective teams
- Customer focus and focus on continuous improvement
- Empowerment mindset with team members
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
We regret to inform you that this job opportunity is no longer available
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