Currently we are searching for an Operations Supervisor for Johannesburg, South Africa. Responsibilities of this Post:
Manage all day to day activities (administrative and functional).
Conduct regular Audits for all processes & implement all new process rollouts or changes.
Ensuring all administration & logistics of passport delivery to consulate / applicant /logistics company etc.
Ensure regular Error Monitoring To monitor track and reduce the number of errors every month, within acceptable limits.
Ensure that the Teams are aligned & contribute towards achievement of parameters enlisted in the Team Objective Tracker.
Maintain & improve level of customer & mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity and cost effectiveness.
Requirements of this Post:
Graduate.
Four to five years’ experience as operations supervisor.
Adaptability and presence of mind to handle customer queries
and complaints.
Experience implementing systems and processes within an organisation.
We regret to inform you that this job opportunity is no longer available