Overview: We are seeking a reliable Night Auditor to oversee guest relations and maintain security during overnight hours. This role is essential in ensuring a seamless and safe experience for our guests. Key Responsibilities:
Greet and assist guests with check-in and check-out processes.
Monitor hotel premises to ensure safety and security.
Conduct regular security patrols and respond to emergencies.
Address guest inquiries and provide exceptional customer service.
Maintain accurate records of incidents and unusual activities.
Collaborate with other departments for a secure environment.
Qualifications:
Strong attention to detail and communication skills.
Experience in hospitality or security preferred.
Ability to work independently and manage time effectively.
Flexibility to work overnight shifts, weekends, and holidays.