Job Opportunities in South Africa


September 13, 2024

HotelJobs.co.za

Cape Town

FULL TIME


Hotel Night Manager - Cape Town - SA Citizens

Cape Town based hotel in the Waterfront area is requiring a nexperienced Night Manager to oversee the hotel’s operations during the night shift. The ideal candidate will have a strong background in hospitality management and excellent problem-solving skills.
Minimum Requirements:
  • SA Citizens
  • Minimum 3 years Hotel Night Manager experience
  • Clear Criminal & Credit ITC Records
  • Matric Grade 12
  • Hospitality Diploma beneficial
  • Sound Excel & Word skills, minimum 5 years experience
  • Sound GDS and GGS systems knowledge preferred.
  • Own transport & valid SA Driver's License
Duties and Responsibilities:
  • Complete Front Office experience
  • Overseeing all hotel operations during the night shift
  • Managing guest check-ins and check-outs
  • Checking of outstanding guest accounts and high balances, pit checks, rate checks, online bookings
  • Handling guest inquiries and resolving issues promptly, crisis management, managing any emergencies or unforeseen situations that arise during the night
  • Ensuring security protocols are followed and addressing any security concerns
  • Coordinating with other departments to maintain high service standards
  • Conducting nightly audits and preparing reports for management and excellence in cash handling is key
  • Supervising night staff and ensuring smooth handover to day shift

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