Kendrick Recruitment is currently seeking an experienced and enthusiastic Lodge Manager to take over the reins at a well-regarded lodge. This exciting live-in position offers a unique opportunity to lead a dedicated team and ensure exceptional guest experiences in a dynamic environment. Key Responsibilities:
Daily Operations: Lead daily morning meetings, manage day sheets, and oversee all administrative tasks.
Stock and Budget Management: Handle orders, stock control, budgeting, and month-end reporting.
Standard Operating Procedures: Develop, implement, and maintain SOPs to ensure smooth operations.
Staff Training: Provide on-the-job training, manage shift and leave schedules, and foster a positive work environment.
Reservations and Guest Relations: Manage reservations (experience with Nightsbridge a bonus), handle guest check-ins and check-outs, and maintain excellent guest relations.
Social Media and Marketing: Drive the lodge's online presence and marketing efforts.
Board Reporting: Report to the board of directors at monthly meetings, take minutes, and ensure all board-related tasks are completed.
Menu Planning and Maintenance: Plan menus and oversee basic maintenance tasks as needed.
Requirements:
Education: Matric is essential; a Diploma in Hospitality or Tourism is a plus.
Experience: Proven experience in lodge management with strong administrative and operational skills.
Skills:
Excellent organizational and multitasking abilities.
Proficiency in administrative tasks, budgeting, and stock control.
Strong leadership and staff training skills.
Experience with reservation systems (Nightsbridge is advantageous).
Effective communication skills, both written and verbal.
Knowledge of social media and marketing strategies.
Basic maintenance knowledge is a plus.
Package Includes:
Accommodation on-site.
Meals provided during duty.
To Apply: Please submit your CV today Due to high application volumes, only shortlisted candidates will be contacted within 7 working days. Feel free to apply for future positions that align with your qualifications and career goals. This is a fantastic opportunity for a motivated individual to step into a key management role and make a significant impact. Apply now to join this vibrant team!