Junior Operations Manager - Beacon Bay Retail Park - South Africa Jobs Opening

September 12, 2024

Growthpoint Properties

East London

FULL TIME

Junior Operations Manager - Beacon Bay Retail Park

Job Title and Job Grade

Junior Operations Manager
Job grade: C1

Job Purpose
Responsible for providing technical and managerial support to the Operations/Centre Manager pertaining to the maintenance of the retail centre. Ensures operational budget adherence, management of soft services and other service providers on site. Ensures reliable and safe continuous operation in accordance with statutory requirements and regulations in the building/equipment under his/her control.
Role Location

Beacon Bay Retail Park.
Working Conditions

Ability to work after hours and on weekends (when required).
Reporting Manager

The Junior Operations Manager reports to the Centre Manager.

Direct Subordinates

No direct subordinates.

Budget Responsibility
To manage the technical budget (Capex and R&M) including assisting with forecasts and budget variance reports.
Duties and responsibilities

To implement planned / preventative / emergency maintenance in conjunction with the Centre Manager and Ops Manager or Facility Manager, as well as disaster and emergency planning.
To ensure that life cycle planning and preventative maintenance plans over a 3-year period are carried out for properties under management.
To ensure effective asset control by setting and managing the asset register – quarterly, as per RIMS inspections.
To ensure effective asset control by setting and managing the asset register, on the BIDVEST service desk
To implement energy saving programs (‘green’ principles), environmental and sustainability methodology in the portfolio, in conjunction with line managers.
To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements, as well as internal systems updating
To contribute to the SLAs for approved service providers in conjunction with the Procurement team.
To register and monitor insurance processes to finality.
Manage and control all maintenance / stock control inventory / spares and tools
To ensure that compliance is maintained with building and statutory regulations.
To manage and respond timeously to technical complaints and queries received by clients and identify trends in complaints.
To manage the relationship with the tenants, including tenant installations and asserting budgetary control.
To conduct inspections, including technical, housekeeping, service contracts and take on and take back inspections.
Management and scrutinise monthly and daily solar performance and reports (if applicable)
Manage borehole installations to optimal performance (if applicable).
To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.
To manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures.
Effective municipal and utility management, to ensure optimum recoveries, resolving any queries or technical errors (e.g., meters). Ensure tenant movements are communicated to service providers.
To ensure that compliance is maintained with building and statutory regulations, as per the Health and Safety Act and ASIB requirements, as well as internal systems updating (e.g., RIMS).
To prepare required technical and financial reports and feedback reports to management on issues, in conjunction with Ops Manager and/or Facility Manager.
To stay abreast of changing technical market trends.

Experience

1 to 3 years’ property or Built Environment experience.
Shopping Centre / Retail Experience advantageous.

Qualifications

Diploma or BTech / Building Science/ Facilities Management qualification or equivalent.
Competencies

Good knowledge of safety, fire, and emergency procedures
Good knowledge of the Occupational Health and Safety Act
Computer literate (full MS package)
Ability to write reports
Budgeting and cost control experience familiarity
Familiar with service level agreements (SLA’s) and lease agreements
Stakeholder management skills
Project Management skills
Good verbal and written communication skills especially in communication to clients and suppliers
Understanding of Property Management.
Must be willing to have a hands-on approach – electrical, plumbing, HVAC installations, fire regulations – an advantage / knowledge thereof.
Must have a valid driver’s License and own transport.