Hotel in Cape Town is looking for a is looking for a Housekeeping Supervisor to assist on a day-to-day basis with all the responsibilities of the Housekeeping Department. Responsibilities:
Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
Perform regular inspections of laundry, public areas, and lodges
Manage, support and assist housekeeping personnel as required
To ensure that all housekeeping personnel are being briefed on their daily duties
Lead by example with appearance and personal hygiene
Ensure that the cleanliness, hygiene and sanitation of rooms and public areas
Ensure that all repair and maintenance problems that need attention are reported
Always maintain a positive attitude and a courteous and professional demeanour
Anticipate and respond to all guest needs quickly, efficiently and courteously
Ensure that any guest complaints are resolved quickly
Ensure that monthly stock takes are carried out
Requirements:
Grade 12
Preferably 2-4 years previous housekeeping supervisor experience
Ability to coordinate & lead the housekeeping team