Job Opportunities in South Africa
October 14, 2024
HotelJobs.co.za
Kwazulu/Natal
FULL TIME
Front of House Manager | Boutique Hotel | KZN
Kendrick Recruitment is Currently Seeking a Dynamic Front of House Manager!
Are you ready to lead the front desk of a luxurious 5-Star Boutique Hotel? If you have a passion for exceptional guest experiences, we want YOU! Join our team where you’ll oversee the front desk, manage bookings, handle guest inquiries, and ensure smooth communication between departments. Your role will be pivotal in maintaining our hotel's high standards, ensuring every guest feels special from check-in to check-out.
Requirements:
Are you ready to lead the front desk of a luxurious 5-Star Boutique Hotel? If you have a passion for exceptional guest experiences, we want YOU! Join our team where you’ll oversee the front desk, manage bookings, handle guest inquiries, and ensure smooth communication between departments. Your role will be pivotal in maintaining our hotel's high standards, ensuring every guest feels special from check-in to check-out.
Requirements:
- 3-5 years of experience in a 5-star hotel
- Expertise in front desk operations, reservations, and financial transactions
- Proficient in Semper Hotel Management Software
- Excellent leadership, communication, and guest complaint resolution skills
- Hospitality hours commitment
- Supervise the reception team, ensure accurate bookings, manage payments
- Coordinate with housekeeping, F&B, and maintenance teams
- Maintain guest data, manage debtors, and ensure seamless day-end reports
- Live-in position with all utilities included
- Monthly salary
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