Job Opportunities in South Africa


October 4, 2024

HotelJobs.co.za

Madikwe

FULL TIME


FOH / Reservations - Madikwe

18 Bed Award Winning 5* Lodge in Madikwe is looking for a FOH / Reservationist to assist with administrative tasks at the Lodge.
  • Reservation, preparation of offers and bookings in the reservation system
  • Handling requests from guests and travel partners via the phone and e-mail
  • Taking care of guests' concerns during their stay
  • Check-in and check-out for arriving and departing guests
  • Control of incoming payments and payment requests
  • Assistance with administrative work at the end of the month including stock control
  • Willingness to help with daily work, even outside the office, such as room control checks, hosting during dinner times
  • Reports to the Lodge Manager
Requirements:
  • Experience on a similar job in an environment and at a lodge at similar level, or degree from a hotel management school
  • Experience with administration and reservation systems, knowledge of Panstrat a plus
  • Computer skills in Word, Excel, Powerpoint, Outlook and others
  • Excellent communications skills in English, written and oral
  • Team-player who feels well being part of a team with flat hierarchies and direct communication channels
  • Works calmly and solution-oriented and remains calm as a leader in emergencies and crises
  • Willingness to work and live in the bush (on a 6 weeks on / 2 weeks off cycle)
We offer
  • R7.5K (NEG) + Live in
  • Monthly additional contribution of R1.6K towards your private health insurance (starting after probation period)
  • Annual Bonus based on performance
  • Keeping Gratuities
  • Pension Plan with 7.5% company contribution of fix salary (starting after probation period)
  • Accommodation (own room & bathroom)
  • Uniform
  • Meals
  • Free wifi

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