Field Service Technician

September 17, 2024

SA Power Services (Pty) Ltd

Port Elizabeth

OTHER & FULL TIME

SA Power is looking for a dynamic individual to join our Port Elizabeth team as a Field Service Technician. As a leading provider of automation solutions, we specialize in developing cutting-edge technologies that streamline industrial processes and enhance efficiency.
At SA Power, we value innovation, teamwork, and continuous learning. Joining our team will provide you with the opportunity to make a significant impact in the industrial automation sector while advancing your career in a supportive and challenging environment.
If you are passionate about technology, hungry for growth and eager to be a driving force in the evolution of industrial automation, we want you on our team.
As a Field Service Technician your primary responsibilities will include the following:

Service-related duties in the region including repairs, upgrades, technical support, fault finding, system improvement, agency support, on-site installations.
Provide on-site technical service and support on all SA Power service-related products.
Responsible for technical projects after it has been signed over to the Service Team.
On-site technical service and support up to fault finding level. The Field Service Technician must be able to identify any mechanical issues and resolve those. The repair of these mechanical systems (agency related) is the responsibility of the workshop.
Perform administrative tasks by correctly and timeously completing job cards, timesheets, and logbook.
Provide quotes to customers and assist with sales within the branch/region.
Building and maintaining customer relationships and promoting SA Power projects, products, service, and training.
Provide technical telephonic and customer walk in support.

Qualifications and experience required:

Grade 12.
A recognised qualification from a reputable institution or training centre.
Trade Test Certificate (Electrical or Millwright).
Minimum 3 years’ experience in a similar industry / factory environment.
Preference will be given to candidates who have experience in AC drives; electrical panel-building; electrical wiring and fault-finding; basic knowledge of PLC programming - Ladder, Structured text.
Must be efficient in hardwire circuit fault-finding.

Applicants must be adaptable to flexible working hours including working after hours and some weekends.
Job Types: Full-time, Permanent
License/Certification: