Job Opportunities in South Africa
October 2, 2024
HotelJobs.co.za
Pilanesberg
FULL TIME
F&B Supervisor - Pilanesberg
5* Game Lodge in the Pilanesberg is looking for a F&B Supervisor to ensure the efficient and profitable running of the restaurant and bar outlets by careful planning, controlling and coordinating of relevant facets of the units.
Responsibilities:
Responsibilities:
- Handling & resolving of customer complaints.
- Scheduling and handling inventory.
- Delegate tasks to employees and ensure they are carried out accordingly.
- Ensure that induction of new employees is conducted.
- Effective merchandising and managing of deliveries.
- Ensure good team delivery of customer service.
- Meeting operational expectations and maintain high quality standards.
- Using commercial skills to reach desired sales records and handling of the budget.
- To ensure maximum security in all areas under your control.
- To liaise with customers regarding special functions.
- To ensure that tables are impeccable and that tables are set correctly.
- To ensure that faults and defects are reported to Maintenance and actioned without delay.
- To investigate and action the causes of staff grievances.
- To be aware of all statutory regulations affecting safety and ensure that any safety hazard is rectified.
- To ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions.
- To ensure regular stocktaking of all operating equipment at specified intervals.
- High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.
- 5+ years management experience in a restaurant environment
- Understanding of Profit and Loss
- Must have a strong focus on increasing sales
- Knowledge of restaurant management software (e.g., POS systems) and Microsoft Office Suite (Word, Excel).
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