Job Opportunities in South Africa


October 2, 2024

HotelJobs.co.za

Pilanesberg

FULL TIME


F&B Supervisor - Pilanesberg

5* Game Lodge in the Pilanesberg is looking for a F&B Supervisor to ensure the efficient and profitable running of the restaurant and bar outlets by careful planning, controlling and coordinating of relevant facets of the units.
Responsibilities:
  • Handling & resolving of customer complaints.
  • Scheduling and handling inventory.
  • Delegate tasks to employees and ensure they are carried out accordingly.
  • Ensure that induction of new employees is conducted.
  • Effective merchandising and managing of deliveries.
  • Ensure good team delivery of customer service.
  • Meeting operational expectations and maintain high quality standards.
  • Using commercial skills to reach desired sales records and handling of the budget.
  • To ensure maximum security in all areas under your control.
  • To liaise with customers regarding special functions.
  • To ensure that tables are impeccable and that tables are set correctly.
  • To ensure that faults and defects are reported to Maintenance and actioned without delay.
  • To investigate and action the causes of staff grievances.
  • To be aware of all statutory regulations affecting safety and ensure that any safety hazard is rectified.
  • To ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions.
  • To ensure regular stocktaking of all operating equipment at specified intervals.
Requirements:
  • High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.
  • 5+ years management experience in a restaurant environment
  • Understanding of Profit and Loss
  • Must have a strong focus on increasing sales
  • Knowledge of restaurant management software (e.g., POS systems) and Microsoft Office Suite (Word, Excel).

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