Job Opportunities in South Africa

Job Overview
Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
Job Type: Full-time
Job Ref ID: 80434773A-0001
Date Posted: 10/16/2024

Job Description

To analyse, assess and pay valid funeral claims within 48 hours from the time the last document is received. To detect fraudulent activities on funeral claims. Understand SBIS’s goals and objectives and strive to achieve them. Maintaining an effective diary to ensure that overdue claims are given priority within stipulated timeframes thus enabling effective customer service delivery. To ensure favourable NPS score of >80% by consistently promoting quality interactions with customers.

Qualifications

Minimum Qualifications
Grade 12
Must be FAIS compliant.
Must have RE5.
Must be computer literate.
Insurance Institute or insurance qualification

Experience Required

Claims processing experience preferably in the Long-Term Insurance Category
Must have a minimum 2 years’ experience in a claim’s environment.

Additional Information

Behavioral Competencies:
Able to work under pressure and willing to commit to working overtime if deemed necessary.
Must have a consistent customer centric ethic and highly persuasive.
Accurate and analytical.
Decisive, assertive, confident, fair and ethical.
High integrity level, reliable and responsible
Must be proactive and use initiative.
Excellent problem-solving skill, ability to influence at all levels both internally and externally.
Performance driven.

Technical Competencies:
Active Listening
Business Process Improvement
Continuous Process Improvement
Financial and Accounting Control
Financial Systems Administration

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or Transaction Fraud Ops SA@standardbank.co.za