Claims Consultant

September 16, 2024

PSG Konsult

Saint Francis Bay

FULL TIME

To provide administrative assistance and support on personal & commercial claims business.
Responsibilities:

Liaising and providing feedback to clients of claim progress
Handling client queries
Claims Management: the daily claims process from capturing received claims to processing and closing claim.
Validating the claims (consultant must first check if the claim falls within the policy parameters)
Registering claims
Collecting additional information from client in respect of the claims
Recording details and information on relevant systems
Building and maintaining good working relationships with clients and internal stakeholders Bridging the gap between the office and insurance companies
Maintaining a good working relationship with insurers
Reporting
Good underwriting knowledge and understanding
Understanding policy wording and various products

Minimum Requirements:

Grade 12/Matric
NQF Level 4 short-term insurance
RE5 certificate
A minimum of 2-3 years´ claims experience
Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)

Skill set required:

Good verbal and written communication skills
Good administration skills
Time management skills
Resilient with a good level of stress tolerance
Planning and organising skills
Highly client focused with good interpersonal skills

How to apply:
Candidates interested must apply on Indeed by no later than 30 September 2024.
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Job Type: Full-time
Ability to commute/relocate: