Job Opportunities in Saudi Arabia
September 3, 2024
VPERFUMES LLC
جدة
FULL TIME
Sales Executive (Saudi Nationals)
Job Overview: The Sales Executive runs the sales department to offer goods and services to customers for profit. His/her primary duties include approaching prospective customers, winning new clients, maintaining good relationships with businesses, and setting sales goals.
Key Responsibilities:
1. OPERATION MANAGEMENT
Pay: ﷼4,000.00 - ﷼4,500.00 per month
Experience:
Key Responsibilities:
1. OPERATION MANAGEMENT
- Open and close shops in accordance with the mall's operating hours.
- Report to direct manager on the status of shop operations on a regular basis.
- Attend all meetings which he has been invited to be in.
- Follow all safety precautions for electrical, fire, water, and the likes.
- Do billing and banking systems, as well as CCTV, attendance machines, and third-party accessories.
- Make sound decisions to ensure operations run smoothly.
- Greet customers and assist them in locating the best product for their needs and preferences.
- Provide customers with accurate product information, including its features and benefits.
- Create and maintain customer relationships by providing exceptional customer service, resolving issues, and answering questions.
- Treat all customers with dignity and give high-quality customer service.
- Make sure of accurate customer information collection.
- Keep customer information and data strictly confidential.
- Gather as much customer information as could be gathered for future use, e.g. mobile number, email, date of birth, nationality, and so on.
- Provide more details about the loyalty and rewards program.
- Ensure that the service is still available after purchasing.
- Ensure that a walking customer is recorded by the system.
- Ensure product inquiries from customers are entered in the system and scheduled as soon as possible.
- Keep store environment positive and professional for both customers and colleagues.
- Notify store manager if a customer forgot and left their belongings or shopping bags in the shop.
- Congratulate customers on their purchase.
- Develop and maintain customer relationships to increase customer loyalty and to make them repeat purchasing.
- Achieve sales targets and objectives.
- Give invoice to customers following their purchases.
- Validate a discount coupon.
- Maintain and track petty cash.
- Enter customer tips into our system in cash or in short form, and inform the accounts department about it.
- Make daily deposits and credit card transactions on the same day.
- Enter everyday expenses into the system every day.
- Other than daily expenses, obtain prior approval from the manager.
- Maintain a proper handover procedure by sending a handover form to the store manager.
- Do implementation of allowing only card returns.
- Maintain an appropriate handover form system for transfers, vacations, and so on.
- Ensure attendance in daily meetings as it is required, so are the attendance records.
- Log in to HR, CRM, insurance, and other business-related applications.
- Keep track of attendance, holidays, overtime, medical leave, hand commission, and stock shortages.
- Keep attendance and time records.
- Adhere to the proper schedule system.
- Follow all company and job policies.
- Maintain current on any job-related information, memos, or company updates.
- Improve understanding of performance reports
- Participate in appropriate system and product knowledge training.
- Attend daily reviews of your progress.
- Be available in product knowledge training.
- Attend communication training to improve your communication skills.
- Maintain inventory accuracy and stock levels to meet customer demand.
- Take care of your assigned area by checking the shelves and racks for quantity and quality.
- Ensure receiving of stock should be done in full view of the CCTV cameras. All mistakes or errors must be reported to the branch manager.
- Keep the racks in the stores from becoming overcrowded.
- Keep a record in the ledger to track store-to-store delivery or main office delivery.
- Protect the product from harm's way.
- Keep the inventory away from dust, water, and direct sunlight.
- Check random stock in your assigned area.
- Resend on the same day all the “reordered mail”. Mention dates and notify the manager.
- Check the expiration dates of the inventory and notify the manager.
- Provide stock reports in accordance with the manager-informed period.
- Inspect the stock randomly.
- Maintain accurate data for required departments' reporting like attendance, CRM, stock, cash, and mall-related information.
- Report all machine errors, and send email notifications to line managers.
- Provide a complete report by sending documents and details before the deadline.
- Follow all maintenance policies.
- Ensure maintenance and repair are required for all facilities, lights, screens, air conditioners, and electrical devices.
- Ensure that all regulations and standards for safety, health, and the environment are followed.
- Maintain relationships with contractors and service providers and offer assistance.
- Merchandise products seasonally and in response to new product launches, and stock shelves in accordance with the first in, first out principle.
- Ensure shop visible areas, particularly the front and gondolas, should have multi-brand shelves, and all products should be kept dust-free and in proper condition.
- Examine product packaging, color fade, and other factors.
- Keep the store clean and well-organized while adhering to visual merchandising standards.
- Maintain the minimum writing quality required for readable promotional items, e.g. price numbers and stickers should adhere to a universal standard and be easily readable.
- Be aware of the validity of the authorities' sale/promotion permits and act accordingly in all aspects of sales and marketing.
- Ensure the hanging and placement of posters during the sale and promotion period, distributing fliers for promotional participation in brand and product company promotion, exhibitions
- Keep customer information confidential.
- Ensure product information and pricing confidentiality.
- Keep sales and revenue data confidential.
- Ensure confidentiality in payroll information, production and purchasing information, and employee-related issues.
- Continue to use the letterhead and business stamp.
- Keep all related documents e.g. shops, malls, municipalities, staff documents, etc.
- Ensure that any documents requested by departments are scanned in pdf format. (Some malls and states have different mandatory documents, such as health cards, permits, and so on).
- Save and file all documents in their respective folders.
- Monitor document expiration dates, and notify the back office of the renewal process.
- Handover all the documents to the manager when going on vacation or relocating.
- Only use and keep templates and forms that have been approved by the management.
- Maintain overall store quality.
- Examine the quality of the product and service e.g. shopping bags, packing covers, gift wrapping, and so on.
- Make certain that the product is in sellable condition.
- Protect the product from damage.
- Make certain that the products have not been opened prior.
- Safeguard all keys, access cards, passwords, and users.
- Keep all required documents in the stores.
- Hold responsible for machines, furniture, and stationery.
- Maintain a calm and welcoming atmosphere on the shop floor.
- Report customer gifts after acceptance.
- Excellent verbal and communication skills
- Good listening skills and attention to details
- High level of resilience and the ability to handle rejection well
- Excellent interpersonal skills and the ability to flourish in a competitive industry
- A great sense of self-motivation, ambition, and determination
- Ability to achieve desired results both individually and as a part of a team
- Excellent presentation and negotiation skills
- Good self-management skills and ability to prioritize tasks effectively
- Any nationality can apply
- Preferably has experience in perfume field
- Retail experience can also be considered
- Saudi nationality
Pay: ﷼4,000.00 - ﷼4,500.00 per month
Experience:
- Sales Executive: 2 years (Preferred)
- Arabic (Required)
We regret to inform you that this job opportunity is no longer available
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