Sales Coordinator is responsible for coordinating all Sales Inquiries and specifications with the Sales Engineers and concerned department/s (Technical & Production). DUTIES AND RESPONSBILITIES
Preparation of the Sales Prequalification Packages.
Responsible to log customer requirements in the CS/4 Readymix Application.
Records the customer requirements in “Enquiry Form TG-QF-04” in CS/4 readymix ERP application indicating the mode of customer enquiry.
Submits written specifications along with the print out of enquiry from generated from the CS/4 application to Technical Department.
Follow up with the Technical department on the mix designs been forwarded.
Prepares proposal or quotation to be submitted to the customer.
Logs all customer complaints in the Customer Complaints Log. Summarizes customer complaints and generates analysis reports based on nature of complaint and submit this report on a monthly basis to Company Sales Manager, Area Sales Manager and MR.
Prepare Monthly collection figures.
Prepare Monthly Sales Meeting Report.
Handles and monitors customer satisfaction survey
Other duties and responsibilities as may be assigned by the sales manager.
Functions as the Sales Administrator as and when required in the sales department.
Qualifications:
High school diploma or equivalent; additional education in data management or related fields is a plus.
very good English Language (Arabic is a plus)
Proven experience in data entry or a similar role.
Proficient in Microsoft Office Suite and data entry software.
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.