Job Opportunities in Saudi Arabia
October 15, 2024
RIXOS
جدة
FULL TIME
Reservation Agent
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
Qualifications
Additional Information
What we offer....
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
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- Have a thorough knowledge of the entire hotel services and facilities
- Answer inquiries of room rates, outlets and room locations.
- To be totally familiar with all aspects of the reservation systems
- Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation
- Post advance deposits and keep accurate records of deposits.
- Process rooming lists and group blocks and indicate special requests and billing procedures
- File and process reservations correspondence, make certain all files are current and in order.
- Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department.
- Abide by the hotels policies and procedures
- Be familiar with changes in the rates and group enquiries
- Complete daily shift task list and aid others
- To be aware of inventory management and keep a constant check on the room types available throughout the day
- To have an understanding of departmental goals and projections for average rate and occupancy
- Accommodate and document special requests in an accurate and efficient manner.
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Qualifications
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
Additional Information
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
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