Job Opportunities in Saudi Arabia
September 3, 2024
AccorHotel
المدينة
FULL TIME
Assistant Reservation Manager
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Job Description
Qualifications
Minimum of 3 years of relevant experience in the reservations sales
Strong working knowledge of CRS, PMS, TARS or distribution systems
Results Orientated
External and internal environment understanding
Ability to work effectively and contribute in a team
Great communication, presentation and influencing skills
Customer/Commercial focus
Team support and development mindset for the team
Multicultural awareness and able to work with people from diverse cultures
Flexible and able to embrace and respond to change effectively
Self-motivated and energetic
Additional Information
Your team and working environment:
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Job Description
- Support the reservations team to ensure all key KPIs are met and maintained including conversion, abandoned call rate and call quality assurance.
- Supporting & Handling Email Reservations
- Taking Internal & External calls follow LISTEN/LQA Standard
- Perfect Arrival Check
- Rate Loading
- Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly
- Maintain high level of performance within the reservations guest experience, including training and support for the reservations team and liaison with operational teams.
- As instructed by the Director of Reservation Sales, maintain and update reservation systems with accurate tracking and rate information to all distribution channels.
Qualifications
Minimum of 3 years of relevant experience in the reservations sales
Strong working knowledge of CRS, PMS, TARS or distribution systems
Results Orientated
External and internal environment understanding
Ability to work effectively and contribute in a team
Great communication, presentation and influencing skills
Customer/Commercial focus
Team support and development mindset for the team
Multicultural awareness and able to work with people from diverse cultures
Flexible and able to embrace and respond to change effectively
Self-motivated and energetic
Additional Information
Your team and working environment:
- Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.
We regret to inform you that this job opportunity is no longer available
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