Job Opportunities in Saudi Arabia
October 2, 2024
Adam Recruitment
مكة
FULL TIME
Operations Manager for 5* Hotel
Job Title: Operations Manager – 5-Star Hotel
Location: Makkah (only candidates living in Saudi Arabia are considered)
Job Summary: We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of a prestigious 5-star hotel. The successful candidate will ensure that all departments function smoothly and deliver an exceptional guest experience while maintaining profitability and operational efficiency. This role requires a hands-on leader with a strong background in hospitality, excellent organizational skills, and the ability to manage and inspire teams.
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Guest Services.- Ensure the highest standards of service are maintained, consistently exceeding guest expectations.
- Work closely with department heads to ensure all operational areas run smoothly, providing guidance and support where needed.
- Monitor key performance indicators (KPIs) and develop strategies to improve operational efficiency, profitability, and guest satisfaction.
- Lead efforts to optimize financial performance by managing costs, ensuring proper resource allocation, and maximizing revenue opportunities.
- Implement and maintain hotel policies, procedures, and service standards to ensure consistent quality across all functions.
- Foster a culture of teamwork, professionalism, and accountability, promoting staff development through ongoing training and performance management.
- Manage guest complaints and feedback, ensuring swift resolution and using insights to improve service delivery.
- Collaborate with the General Manager and senior leadership team on strategic initiatives, budget planning, and long-term operational goals.
- Ensure compliance with health, safety, and sanitation standards, as well as local laws and regulations.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management.
- Strong leadership, organizational, and problem-solving skills.
- Ability to lead cross-functional teams and manage multiple departments simultaneously.
- Exceptional communication and interpersonal skills.
- A results-driven approach with a focus on guest satisfaction and operational efficiency.
- Proficiency in hotel management software and other relevant tools.
- Ability to thrive in a fast-paced, high-pressure environment.
Job Type: Full-time
Experience:
Location: Makkah (only candidates living in Saudi Arabia are considered)
Job Summary: We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of a prestigious 5-star hotel. The successful candidate will ensure that all departments function smoothly and deliver an exceptional guest experience while maintaining profitability and operational efficiency. This role requires a hands-on leader with a strong background in hospitality, excellent organizational skills, and the ability to manage and inspire teams.
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Guest Services.- Ensure the highest standards of service are maintained, consistently exceeding guest expectations.
- Work closely with department heads to ensure all operational areas run smoothly, providing guidance and support where needed.
- Monitor key performance indicators (KPIs) and develop strategies to improve operational efficiency, profitability, and guest satisfaction.
- Lead efforts to optimize financial performance by managing costs, ensuring proper resource allocation, and maximizing revenue opportunities.
- Implement and maintain hotel policies, procedures, and service standards to ensure consistent quality across all functions.
- Foster a culture of teamwork, professionalism, and accountability, promoting staff development through ongoing training and performance management.
- Manage guest complaints and feedback, ensuring swift resolution and using insights to improve service delivery.
- Collaborate with the General Manager and senior leadership team on strategic initiatives, budget planning, and long-term operational goals.
- Ensure compliance with health, safety, and sanitation standards, as well as local laws and regulations.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management.
- Strong leadership, organizational, and problem-solving skills.
- Ability to lead cross-functional teams and manage multiple departments simultaneously.
- Exceptional communication and interpersonal skills.
- A results-driven approach with a focus on guest satisfaction and operational efficiency.
- Proficiency in hotel management software and other relevant tools.
- Ability to thrive in a fast-paced, high-pressure environment.
Job Type: Full-time
Experience:
- hotel management: 5 years (Required)
- Mecca (Preferred)
Latest Job Opportunities
October 19, 2024
Projects Pioneers Contracting Company
Transportation Manager
الدمام
FULL TIME
View DetailsOctober 19, 2024
Projects Pioneers Contracting Company
Lead Cost Manager / Cost Director
الدمام
FULL TIME
View Details
Similar Jobs
October 17, 2024
Disperse
Part time workers wanted for construction site operations in Riyadh
الرياض
PART TIME
View Details
October 14, 2024
Giza Systems EG
Senior Support and Operations Engineer / DevOps Engineer
الرياض
FULL TIME
View Details
October 16, 2024
Boston Scientific Corporation
Senior Operations Specialist, KSA - Jeddah
الرياض
View DetailsOctober 15, 2024
Giza Systems
Senior Support and Operations Engineer / DevOps Engineer
الرياض
View DetailsNew Jobs from This Company
October 17, 2024
Adam Recruitment
Chief Strategy & Growth Officer - Saudi nationality
الرياض
FULL TIME
View DetailsOctober 15, 2024
Adam Recruitment
منسق اداري / اخصائي تميز مؤسسي فنادق - مكة المكرمة
مكة
FULL TIME
View Details