General Manager, VP Operations (Riyadh)

September 9, 2024

Avana Companies

الخبر

FULL TIME

VP of Operations
AVANA Companies (for Ezdaher Finance Company, KSA)
Location: Riyadh, Saudi Arabia
Mission:
The GM / VP Operations’ mission is to streamline operations, enhance efficiency, and drive sustainable growth, ultimately delivering exceptional value to our customers, stakeholders, and employees. Through effective leadership, collaboration, and innovation, aim to achieve operational excellence across all aspects of the business, ensuring alignment with organizational objectives and exceeding performance expectations.
Core Competencies:

Entrepreneurial
Responsive and Responsible
Data Driven decisioning
Sense of Humor
Altruistic

Key Performance Indicators:

Support the growth of revenue base to $5MM by end of 2 years
Support the growth of gross revenue rate per month to $250,000 per year
Top grade the entire organization (will outline a Budget)
Set up network of partners, referral sources and deal pipeline that generate $1MM in closed fee income per year.
Build a data department to serve the entire organization – data gathering, data cleaning and data integration (will outline a Budget)
Design and roll out financial literacy program for SMEs in Saudi (will outline a Budget)

Responsibilities:

Develop and implement strategies to drive operational excellence and achieve company goals
Oversee and manage the day-to-day operations of the organization, ensuring smooth and efficient functioning of all departments
Collaborate with the executive team to develop and execute the organization's strategic plan
Lead and inspire a diverse team, providing guidance, coaching, and support to foster a high-performance culture
Working with the Chief Compliance Officer, develops and implements policies and procedures that align with Shariah principles and regulatory requirements.

Establish performance metrics and benchmarks to assess the efficiency and effectiveness of operations, including processes and procedures for the sales team and customer support

- Identify areas for improvement and implement solutions to optimize processes, increase productivity, and reduce costs

Foster a culture of continuous improvement and innovation, encouraging employees to contribute ideas and initiatives
Build and maintain relationships with internal and external stakeholders, ensuring collaborative partnerships and effective communication
Ensure compliance with regulatory requirements and industry best practices
Monitor and analyze market trends, competitor activities, and technological advancements to identify opportunities and risks

Qualifications:

Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred)
Proven experience as a VP Operations or in a similar senior leadership role
Strong knowledge of operations management principles and practices
Exceptional leadership and management abilities, with a focus on driving results and operational excellence
Excellent strategic thinking and problem-solving skills
Strong business acumen and a deep understanding of organizational dynamics
Outstanding communication and interpersonal skills, with the ability to build relationships and influence others
Demonstrated ability to work effectively with diverse teams and across all levels of an organization
Proven track record of driving change and leading successful transformation initiatives
Ability to thrive in a fast-paced, dynamic environment

Note: This job description is not intended to be all-inclusive. The VP Operations may be required to perform other related duties as requested by the management team.

We regret to inform you that this job opportunity is no longer available