Job Opportunities in Saudi Arabia
October 15, 2024
Giza Systems EG
الرياض
NOC Engineer
Job Description
- Monitor network and system performance to ensure optimal operation.
- Respond promptly to alerts and notifications from monitoring systems.
- Troubleshoot and resolve network and system issues in a timely manner.
- Ensure compliance with Service Level Agreements (SLAs).
- Maintain detailed documentation of incidents and resolutions.
- Collaborate with other teams to address complex issues and improve processes.
- Assist in the configuration and management of basic firewall settings.
- Participate in incident management and ticketing processes.
Personal Skills
- Strong communication skills to convey technical information effectively.
- Excellent troubleshooting abilities to identify and resolve issues quickly.
- Attention to detail to ensure accuracy in monitoring and reporting.
- Team player mindset to collaborate with colleagues across departments.
- Adaptability to handle changing priorities and new challenges.
Technical Skills
- Proficiency in NOC tools such as Nagios, Zabbix, and Solar Winds.
- Experience with incident management processes and tools.
- Understanding of network protocols to troubleshoot connectivity issues.
- Basic knowledge of firewall configurations.
- Familiarity with ticketing systems like Jira and Service Now.
Job Details
Job Location
Riyadh, Saudi Arabia
Company Industry
IT Services
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
EBS
Managed Services Lo B
Managed Services Lo B
Preferred Candidate
Career Level
Mid Career
Residence Location
Saudi Arabia
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