Job Opportunities in Saudi Arabia
September 9, 2024
شركة جدارات اليناء المحدودة
جدة
FULL TIME
Customer Service Agent
Job Title: Customer Service Agent
Location: Jeddah
Job Summary:
We are looking for a skilled and dedicated Customer Service Representative to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional support and addressing inquiries related to our services. A background in warehouse operations is required to help facilitate smooth communication between customers and our warehouse team.
Key Responsibilities:
Please send your resume to (marketing@jadarat.com.sa) with the subject line "Customer Service Agent Application."
Job Type: Full-time
Location: Jeddah
Job Summary:
We are looking for a skilled and dedicated Customer Service Representative to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional support and addressing inquiries related to our services. A background in warehouse operations is required to help facilitate smooth communication between customers and our warehouse team.
Key Responsibilities:
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Provide information regarding order status, shipping, and product availability.
- Collaborate with the warehouse and logistics teams to ensure customer orders are processed accurately and on time.
- Resolve issues related to orders, deliveries, and product returns, ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions in the company’s system.
- Follow up with customers post-sale to ensure satisfaction and handle any additional requests.
- Assist with preparing and sending customer reports when needed.
- Fluent in English (written and spoken); additional languages are a plus.
- Proven experience in a customer service role, ideally with a background in warehouse operations or logistics.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Experience using customer service software and warehouse management systems is preferred.
- High attention to detail and a proactive approach to resolving issues.
Please send your resume to (marketing@jadarat.com.sa) with the subject line "Customer Service Agent Application."
Job Type: Full-time
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 19, 2024
AL HADA CONTRACTING COMPANY
Civil Engineer (Saudi or Arab)
الرياض
FULL TIME
View Details
October 19, 2024
Mansard Riyadh, a Radisson Collection Hotel-Rooms
Nail Technician
الرياض
FULL TIME
View DetailsSimilar Jobs
September 17, 2024
Talent Pal
Logistic and Customer Support Coordinator - Vitrolife Group
الرياض
View DetailsNew Jobs from This Company
September 16, 2024
شركة جدارات اليناء المحدودة
Photographer
الرياض
TEMPORARY & PART TIME
View Details