Job Opportunities in Saudi Arabia

September 10, 2024

شركة زيج للطباعة والإعلان

الرياض

FULL TIME

Customer Service Officer


إسم الجهة:
شركة زيج للطباعة والإعلان

مسمى الوظيفة الشاغرة:
Customer Service Officer

مجال العمل:
خدمة العملاء - الدعم والمساندة [ عرض كل الوظائف في هذا التصنيف ]

مكان الوظيفة:
الرياض - منطقة الرياض

تاريخ الإضافة:
10/09/2024

المهام والوصف الوظيفي:

  • Answering incoming customer calls, emails, chats and Social media regarding billing issues, product problems, service questions and general customer concerns.

  • Updating customer information in the customer service database.

  • Generating sales leads by calls, Emails and Social media.

  • Providing quotation and placing orders as well as cancelation.

  • Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Helping customers to place order through Website or any other channels.

  • Informing customer of deals and promotions.

    • الشروط والمهارات:
    • spekes English fluently

    اللغات المطلوبة للوظيفة:
    • الإنجليزية-ممتاز

    نوع الوظيفة:
    • دوام كامل

    نطاق الراتب:
    غير محدد

    المتطلبات الأساسية

    الجنس:
    نساء

    هذه الوظيفة متاحة لـ:
    سعودي فقط

    الحد الأدنى لمستوى التعليم:
    دبلوم سنتين فأكثر

    الحد الأدنى لمستوى الخبرة:
    خريج جديد (بدون خبرة)

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