Job Opportunities in Romania
October 10, 2024
CAPGEMINI ENGINEERING
Iasi
OTHER
Collections Team Lead with Dutch
Short Description
Collections Team Lead with Dutch
Qualifications
-
High level customer service skills and very good communication skills;
-
Experience in O2C area is an asset;
-
Bachelor’s degree;
-
Fluent English and Dutch (minimum B2);
-
Very good analytical skills, able to prepare complex analysis and reporting;
-
Able to improve the process and to motivate the staff to do the same;
-
Ability to delegate tasks and set deadlines.
Job Responsibilities
-
Manages a team of Collections Specialists;
-
Manages one or a few large customers on the basis of an Account Management approach;
-
Ensures the implementation and adherence to the agreed collections policy;
-
Responsible for achieving cash collection and ageing targets;
-
Acts as first point of escalation for Credit Controllers;
-
Manages, implements and maintains the Customer segmentation;
-
Drives process redesign to ensure improvement within client context;
-
Assesses applicability of GPM processes and matches these to client requirements.
Ref. code
1838469
Posted on
10 Oct 2024
Experience level
Experienced Professional
Contract type
Permanent Full Time
Location
Iasi
Business unit
Business Services
Department
Finance & Accounting
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