The AOM Support - Quality Assurance Specialist will play a crucial role in ensuring that our processes meet the highest quality standards. This position involves working closely with the production, development, and customer service teams to identify and resolve quality issues, implement quality management systems, and contribute to continuous improvement initiatives. Key responsibilities
Conduct regular defined controls for processes and systems
Ensure compliance with internal and external standard.
Identify quality issues and work collaboratively with cross-functional teams to investigate and resolve them.
Assist in the development and delivery of quality training programs for impacted teams.
Education and experience required
Minimum of 2-5 years of experience in a QA role
First-level university degree
Bachelors Degree, Masters Degree preferred or equivalent experience.
Project and/or Program Management preferably within an international environment
Knowledge and skills:
Fluent in English
Strong analytical and problem-solving abilities.
Attention to detail and a methodical approach to testing and troubleshooting.
Excellent verbal and written communication skills.
Ability to communicate complex issues clearly and effectively to different stakeholders
Ability to work well in a team-oriented environment.
Strong interpersonal skills to foster a collaborative working atmosphere.
Negotiation and influencing skills
Cross regional leadership
Time management
ability to prioritize
ability to cope with workload peaks
tradeoff between operational (short term) priorities and solution related (longer term) priorities