Job Description Position Title : Waiteressge Reports to : Head Waiter About the Role F&B waiter’s job is to take orders and deliver food and beverages to customers by uplifting the dining experience through patience, personality and perseverance to thrive in this role. Ultimately, it is the duty of waiters to provide an excellent overall dining experience for guests. Main Responsibilities
Punctual
Look professional & abide by H&J grooming standards
Complete all assigned tasks delegated by the Head Waiter
Ensure side stations are fully stored
Check with the Head Waiter for miscellaneous duties to be completed before opening, during operation & at closing (checking on WC, helping the barista, arranging staff room...)
Welcome and greet guests as pr H&J required standards
Follow H&J service sequence
Show concern in guest’s wants and needs
Check regularly side station and if anything missing ask the runner to replenish
Notify the Head Waiter if adjustments are needed in the general atmosphere (music, AC…)
Offer outstanding service
Suggestive selling techniques
Follow-up on food and beverage lateness in coordination with Head Waiter
Take care of cleanliness of tables
Support team members when needed
Report to Head Waiter about any comment or complaint
Coordinate with Head Waiter on permission to leave the appointed section
Coordinate with Head Waiter to clean-up as workflow permits
Work on closing tasks assigned by the Head Waiter
Help runners with closing tasks
Clean & restock
Attend briefings & general meetings with full attention & consider comments for better future performance
Ask Head Waiter for permission to leave
Meticulous in count, documentation…
Essential Skills & Experience
Knows how to speak, read & write English
Speak Arabic is a plus
Minimum 2 years’ experience in hospitality / food and beverage industry
Worked in an international, healthy, Italian, French or casual diner concept or café
POS experience (Micros, RM, Odoo…)
Microsoft office experience (Word, excel, outlook) is a plus
Knowledge of health and safety standards
Knowledge of hospitality functions
Experience in following instructions
Team player
Good communication skills
Trustworthy
Job Type: Full-time Pay: QAR2,000.00 per month Application Question(s):
Are you locally available in Qatar?
Experience:
Waiter/Waitress: 1 year (Required)
License/Certification:
QID & Passport (Required)
Food Handling Certificate (Required)
NOC or Resignation Letter with Company Stamp (Preferred)