Job Opportunities in Qatar
October 16, 2024
Gulf Overseas HR Consultancy
Doha
FULL TIME
Waiter/Waitress
Job Summary:
The Waiter/Waitress is responsible for providing excellent customer service by attending to guests' needs, taking orders, serving tea and food, and ensuring a clean and organized dining area. The role also requires maintaining a positive dining experience for all customers while adhering to restaurant policies and hygiene standards.
Key Responsibilities:
Pay: QAR1,600.00 - QAR1,800.00 per month
Work Location: Remote
The Waiter/Waitress is responsible for providing excellent customer service by attending to guests' needs, taking orders, serving tea and food, and ensuring a clean and organized dining area. The role also requires maintaining a positive dining experience for all customers while adhering to restaurant policies and hygiene standards.
Key Responsibilities:
- Customer Service:
- Greet guests promptly and courteously.
- Present menus and provide detailed information on tea varieties and food items.
- Take food and drink orders accurately and relay them to kitchen staff.
- Serve tea and food items with proper presentation.
- Ensure customer satisfaction by checking in regularly and addressing concerns promptly.
- Order Taking & Serving:
- Recommend daily specials or popular items when needed.
- Deliver orders to customers quickly and efficiently.
- Ensure beverages are refilled and additional requests are handled.
- Clear and reset tables after customers leave.
- Tea Preparation (if required):
- Assist in the preparation of specialty teas, ensuring consistency and quality.
- Handle tea brewing equipment with care and precision.
- Cleanliness & Organization:
- Maintain cleanliness in dining areas, including tables, floors, and stations.
- Follow health and safety regulations regarding food hygiene and restaurant cleanliness.
- Assist in arranging and stocking supplies such as napkins, cutlery, and condiments.
- Payment Handling:
- Present bills to customers, process payments accurately, and provide receipts.
- Handle cash, credit card, and other payment methods following company policies.
- Team Collaboration:
- Work closely with kitchen staff and other waiters/waitresses to ensure smooth service.
- Communicate effectively with colleagues and supervisors regarding guest needs and any operational issues.
- Upselling:
- Actively promote add-ons like desserts, special teas, or side dishes to enhance the customer experience and increase sales.
- Experience: Previous experience as a waiter/waitress in a café or tea house is preferred.
- Communication: Excellent verbal communication and active listening skills.
- Customer Focus: A friendly and positive attitude with a strong commitment to customer service.
- Efficiency: Ability to work in a fast-paced environment and multitask.
- Teamwork: Ability to collaborate with other team members to provide outstanding service.
- Physical Ability: Capability to stand, walk, and carry items for extended periods.
- Knowledge: Basic understanding of food hygiene standards and cash handling processes.
- Education: High school diploma or equivalent.
- Work Hours: Flexible to work shifts, weekends, and holidays as required.
- Language: Proficiency in English; additional languages are an advantage.
Pay: QAR1,600.00 - QAR1,800.00 per month
Work Location: Remote
Latest Job Opportunities
October 19, 2024
ASMACS QATAR
FM OPERATIONS TEAM LEAD-SOFT SERVICE (cleaning/housekeeping)
Doha
FULL TIME
View DetailsSimilar Jobs
September 15, 2024
ONE THREE ONE RESTAURANT QATAR
Waiter/Waitress
Doha
CONTRACT & OTHER & FULL TIME
View Details