September 14, 2024

NMS Philippines

Warszawa

PART TIME

Polish Chat Operator

Company Description
New Media Services Pty Ltd is a global BPO company specializing in providing intelligent outsourcing services through a combination of machine learning and human-driven tasks. We provide highly customized and cost-effective services to help improve the productivity of businesses around the world. We offer a range of intelligent customer support services, including multilingual customer support, human and artificial intelligence-based content moderation, chat operator services and the TIRO conversational AI platform.
Role Description
The Polish IM Chat Support position is responsible for facilitating interactive and creative communication with customers/subscribers through Instant Messaging with the goal of providing a personalized experience that meets the subscriber's/user’s needs.
Qualifications

Must be a PROFICIENT SPEAKER OF POLISH LANGUAGE .
Excellent Polish communication skills, especially in conversational and creative writing.
Apart from the language for the service, should be able to interact in the English language.
Able to work in a virtual team environment with minimal supervision.
Capable of working flexible hours and demonstrating commitment to the job.
With reliable internet connection and computer/laptop.
Experience in customer service and/or business process/technology support is not required, but an advantage.

Job Type: Part-time
Pay: 14.00zł - 140.00zł per month
Expected hours: No less than 20 per week
Application Deadline: 17/09/2024
Expected Start Date: 18/09/2024