Job Opportunities in Poland
September 13, 2024
Cognizant
Kraków
OTHER
Tech Solutions Specialist with Polish
What we do
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
You will be a part of a multilingual team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in implementing our clients’ web-based products.
The Tech Solutions Specialist with German will be responsible for establishing a new service specifically dedicated to the client’s high-profile & critical programs. The team will be supporting EMEA-based clients/customers and therefore native level (spoken & written) is essential.
We offer
Responsibilities
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
Stay updated with our recent events – follow us on Linked In or Facebook.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
#LI-NM01
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
You will be a part of a multilingual team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in implementing our clients’ web-based products.
The Tech Solutions Specialist with German will be responsible for establishing a new service specifically dedicated to the client’s high-profile & critical programs. The team will be supporting EMEA-based clients/customers and therefore native level (spoken & written) is essential.
We offer
- Opportunity to be part of a rapidly expanding global organization with an impeccable reputation
- Pleasant and inspiring working atmosphere
- Professional development and a clear career path
- Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
- Training & development opportunities
- Private healthcare and additional life insurance
- Employee volunteering programs and opportunities
- Bicycle parking
- Inclusion and diversity in practice
- Employee referral program in place
- Competitive salary with cafeteria benefits and bonuses
Responsibilities
- Communicate with advertisers and internal sales and services teams via phone, email, and chat as needed
- Perform and verify the implementation of web-based products with customers
- Give guidance, support, and train customers on how to use the products
- Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
- Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures In progress case handling to meet business requirements
- Polish & English language at least C1 level
- Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process
- Troubleshooting skills
- Experience working in a B2B environment
- Strong communication, customer service, relationship management, and support skills
- Online advertising or ad product experience
- Being able to “read and understand” web programming languages (such as HTML) would be a plus
- Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus
- Moderate experience in the maintenance of websites with associated knowledge of HTML, and Java Script would be a plus
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
Stay updated with our recent events – follow us on Linked In or Facebook.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
#LI-NM01
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