Handle inbound calls related to flight reservations.
Adherence to account quality guidelines in providing resolution to customer concerns.
Demonstrate active listening and clear communication with customers.
MINIMUM QUALIFICATIONS
A Bachelor's Degree graduate, with or without experience OR;
Completed at least 2nd year in college/vocational graduates with at least 6 months of BPO experience
Amenable to work on shifting schedule, holidays & weekends.
Good English communication skills (Verbal & written)
Willing to work onsite in Pavia
WHY IGT?
Competitive salary and incentives
Convertible Leave Credits
Holiday and Overtime Pay
Stable account
Non-toxic account
Friendly environment
Express Virtual Application Process
Career Advancement Opportunities
Be part of one of the largest travel companies in the world
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Job Type: Full-time Pay: Php14,000.00 - Php16,000.00 per month Benefits: