Job Opportunities in Philippines

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.
As a Service Desk Support III, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.
This is a full-time role, on a US shift and on a Work in the office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:

• Monitor and manage escalated service tickets, ensuring timely resolution and escalation as needed.
• Oversee diverse computing environments for various business clients, troubleshooting and resolving issues.
• Install, configure, and maintain software, hardware, networks, and servers.
• Set up user accounts and workstations, ensuring security through access controls, backups, and firewalls.
• Analyze and document unfamiliar client/server setups to identify quick solutions.
• Perform workstation/server incidents and resolve high-level issues.
• Provide consulting on applications, best practices, and general IT processes.
• Operate and monitor network security protocols, including firewalls and internet connections.

QUALIFICATIONS:

• At least 5 years of experience as a Systems or Network Administrator
• Strong knowledge of system security, including intrusion detection and data backup/recovery
• Expertise in desktop and server support, network configurations, and hardware troubleshooting
• Proficient in Microsoft Server and Workstation technologies
• Experience with databases, LAN/WAN networks, and patch management
• Ability to follow processes and escalate unclear variables to management
• Familiar with multiple operating systems and platforms
• Excellent customer service, problem-solving, and task coordination skills

MUST HAVES:

• VMware Systems Administration
• Windows Systems Administration
• Exchange Administration (On-Premise, Hybrid, Office 365)
• Office 365 Administration
• Mobile Device Administration/Management Remote Computing (Microsoft RDS, Citrix)
• LAN/WAN Administration (Sonic WALL/Cisco/Meraki)
• Wireless Administration (Meraki, Cisco)
• Server Infrastructure Administration
• SAN/NAS Administration (HP, Dell, EMC, Net App)
• Centralized Management Platforms
• Compliance/Risk Management

WHAT’S IN IT FOR YOU?

• Full-time permanent position
• Competitive compensation package and benefits
• Be part of a dynamic US Team
• 13th-month pay
• Paid Leaves, commutable to cash
• Access top-tier health insurance, including dental coverage.
• Personal development and training opportunities
• We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.

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Apply now and be part of Tahche!Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino professionals, why not HIRE WITH TAHCHE? Visit our website at tahche.ph to learn how.
Job Types: Full-time, Permanent
Pay: Php80,000.00 - Php90,000.00 per month
Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Evening shift
• Late shift
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay