L2/L3 Application Support-DevOps(Hybrid Work Setup)
Job Summary: The role involves providing Incident Management support by resolving incidents from L2 Application Support, conducting deep analysis, and diagnosing faults. For Problem Management, the candidate identifies and investigates problems, providing root cause analysis and corrective actions. In Change Management, they evaluate and implement change requests, ensuring best practices and coding standards. The role also emphasizes Customer Service, maintaining high-quality service and managing relationships, while Administrative duties include monitoring deliverables, preparing reports, and assessing applicants. The candidate will engage in Teamwork and Learning & Development, offering knowledge sharing and staying updated on new technologies. Job Qualifications: Technical Skills:
Satellite Tools: Intermediate in NHibernate, Signal R
Expert in Angular (Micro Front End architecture)
Expert in Type Script
Intermediate in Azure Functions, Apigee, Azure Pipelines
Basic/Intermediate in Azure Dev Ops
Education:
Bachelor’s degree in Computer Science, IT, or related fields (or equivalent experience)
Experience:
3+ years in programming, analysis, and application troubleshooting
1+ year in Level 2 Application Support, Incident, Problem, and Change Management
Work Environment:
Flexible with shifts and extended hours across regions
Willingness to travel if needed.
Job Type: Full-time Pay: Php60,000.00 - Php80,000.00 per month Benefits: