Job Opportunities in Philippines

Business Applications Analyst

Job Description

About Citco

The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+ trillion in Au A and operations across 36 countries with over 50 office locations.

For decades, industry publications have recognized our leadership in service and innovation. These accolades are a reflection of our drive to push ourselves and our industry forward.

With strategically positioned global offices ,we offer opportunities for graduates and seasoned professionals to work across the world. Careers at Citco can span continents.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Product Support team you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role:

The ideal candidate will have strong interest & background in IT Applications Analysis, Configuration & Implementation, including very strong ability to learn quickly the underlying business processes and the Contract Management System (i Certis CMS) from the inside out. The primary purpose of the position is to provide Technical Support to the business, in the implementation of i Certis CMS, taking full ownership of key product features and how they will be used effective by the business to create a scalable CMS platform in Citco. Therefore, the Business Applications Analyst will work closely with the Business, IT teams and the Vendor, dealing with complex issues, solving them or escalating to senior members of the team.

Requirements / Configuration / Support:

• Consult with business, technical teams and i Certis Vendor to produce comprehensive requirements that addresses key implementation objectives
• Develop and maintain a working knowledge of business rules and processes as they pertain to the use of i Certis CMS, to ensure accuracy, consistency, legal compliance, and data integrity
• Drive requirements gathering, modelling business processes to create a complete picture of work-flows, coordinating requirements walk-through and sign-offs
• Drive the execution of i Certis implementation within the bounds of agreed scope, schedule and effort
• Own i Certis application functional design, configuration and deployment activities
• Participate in the QA testing, user training and post-implementation support with business stakeholders, for new and improved CMS features & functionalities.

Organizational Relationships

The Business Applications Analyst will work closely with the assigned Project Manager and business unit's managers to understand CMS technology challenges and propose solutions. The role will be both technical and business orientated, as such business requirements can be system driven or business operationally driven.

About You:

Background / Qualifications:

• Bachelor's Degree in technology or equivalent work experience
• Ability to work in fast paced, complex Business & IT environments
• Well-rounded individual possessing a high degree of initiative
• Proactive person willing to accept responsibility with very little hand-holding
• Demonstrated proficiency in interpersonal and communication skills including oral and written English.

Previous Work Experience:

• Minimum three years' experience in applications configuration[SL1] , gathering and analyzing business requirements preferably within the Financial Sector required
• Experience configuring contract types, templates, rules, documents clauses, notifications of Contract Management Systems like i Certis or equivalent is a must
• Experience with the following applications/tools desirable: Share Point, [SL2] JIRA, Confluence and ERP Solutions
• Knowledge creating comprehensive technical design documentation will be a plus
• Knowledge providing advanced user guidance and support to internal stakeholders
• Able to set priorities, to be flexible with a high degree of accuracy
• Able to work in a team and also autonomously.

Other:

• Must be able to work in high-pressure environment, either independently or as part of a team
• Flexibility in work schedule according to project and business needs
• Must be able to organize and prioritize tasks
• Flexibility and ability to deal with change
• Ability to travel as needed (< 25%)
• Perform other duties as assigned.
• Candidate should be amenable to 12 month contract

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Job ID 300000497142628