Job Opportunities in Philippines
October 6, 2024
PAYRUN OPC
Roxas City
FULL TIME
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE – FRONT DESK
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE – FRONT DESK
QUALIFICATIONS AND REQUIREMENTS:
Benefits:
QUALIFICATIONS AND REQUIREMENTS:
- · Candidate must possess at least a Bachelor's/College Degree in Nursing or relevant field
- · Prior experience as a customer service specialist or equivalent, ideally within a similar setting.
- · Sales experience is highly advantageous.
- · Computer literate with an above-average typing speed.
- · Superb verbal and written communication skills.
- · Thorough, with excellent listening skills.
- · Ability to calm irate, anxious, or grieving customers.
- · Capacity to navigate stressful situations with ease.
- · Available to work shifts, which may include work during evenings, weekends, and public holidays.
- Assisting patients with appointment scheduling
- Check and confirm online appointment
- Remind future appointments
- Check insurance and call patient if their insurance is inactive
- Call patient for laboratory result
- Maintaining patient confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA)
- Handling inquiries and requests in a professional and courteous manner.
Benefits:
- Paid training
- 8 hour shift
- Night shift
- Rotational shift
- 13th month salary
- Do you know basic medical process?
- Bachelor's (Preferred)
- Healthcare: 1 year (Required)
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