Job Opportunities in Philippines

Job Description

• Assists in supervising all F&B operational issues
• Advise the F&B management of any improvements needed in relation to restaurants operation including updates to SOPs or addition/deletion of SOPs.
• Helps in recommendation of corrective action when necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved.
• Handles guest concerns effectively and professionally.
• Assists the Team Leaders, Receptionist, Bartenders and Servers in supervising and coordinating the activities of the Outlet/s to ensure that hotel standards of food and beverage preparation, service and cleanliness are maintained.
• Participates with the accurate inventory of the operating equipment in the outlet.
• Assists in seeking online reviews, written guest comments and personal customer feedback in regard to food quality, service and overall satisfaction and takes appropriate and timely action.
• Helps in monitoring guest satisfaction and respond to its feedback and complaints ensuring standard for complaint handling are followed.
• Provides support in the performance evaluation of team, training of colleagues, guidance, coaching/training and counselling of colleagues.
• Conducts inventories, replenish and store stocks
• Ensures that all guest orders made by food attendant are served with the correct condiments and there is no ordered product missing.
• Follows up on service and ensures that guests are accorded proper attention.
• Handles the control and protection of all linen, cleaning supplies and operating equipment, ensuring that these are properly stored and handled in order to minimize losses/breakages as well as immediate reporting of maintenance problems.
• Performs other duties that may be assigned from time to time.

Minimum Qualifications

• Graduate of any Four (4) year Bachelor’s Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
• Minimum of 2 years in the capacity of F&B Supervisor
• Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
• Excellent Communications Skills
• Can start immediately
• Willing to be deployed in Palawan

Job Types: Full-time, Permanent
Benefits:

• Company events
• Discounted lunch
• Employee discount
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Schedule:

• Rotational shift
• Shift system

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• F&B Supervisor: 2 years (Preferred)