Our Eyewear (Store) Manager is in‐charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times. DUTIES AND RESPONSIBILITIES:
Meet financial objective. Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more.
Customer Service. Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more.
Inventory Management. Maintains the store’s inventory by ensuring that deliveries are made on time, inventory counts are
Cashiering. Process all transactions accurately and efficiently in accordance with established policies and procedures accurate and always remaining adequately stocked without unnecessary waste.
People Management. Oversee all the professional activities of the store’s sales representatives. This can involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts.
Store Maintenance. Maintains the sales floor by setting up new displays, ensuring that the store is clean and orderly and making sure shelves are stocked.
QUALIFICATIONS:
Bachelor’s degree/Extensive experience
Has 2+ years of experience in retail or food operations
Knowledge of retail or food management best practices
Excellent communication and presentation skills
Strong analytical skills with a goal‐oriented attitude
Financial acumen
Customer management skills
Job Type: Full-time Pay: Php15,977.33 - Php60,860.77 per month Benefits:
Additional leave
Company events
Employee discount
Flexible schedule
Flextime
Health insurance
Life insurance
On-site parking
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee
Schedule:
8 hour shift
Holidays
Weekends
Supplemental Pay:
13th month salary
Anniversary bonus
Bonus pay
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Ability to commute/relocate:
General Santos City, South Cotabato: Reliably commute or planning to relocate before starting work (Required)