Job Opportunities in Philippines


October 11, 2024

Hap Suy Hardware Co., Inc.

Binondo

FULL TIME


Customer Service Representative (CSR)

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: Php16,770.00 per month
Benefits:
  • Additional leave
  • Company events
  • Employee discount
  • Paid training
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Tips
Education:
  • Bachelor's (Preferred)
Experience:
  • Customer Service Representative: 1 year (Preferred)
Language:
  • English (Preferred)

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