Job Opportunities in Philippines
September 5, 2024
LCC Group of Companies
Legazpi
FULL TIME
Customer Service Manager
The ideal candidate is responsible for overseeing and managing all aspects of customer service within the Department Store with a primary focus on delivering customer experiences. This includes developing and implementing strategies to enhance customer satisfaction, loyalty, and advocacy.
Key Responsibilities:
Benefits:
Key Responsibilities:
- To develop and implement strategies to enhance customer satisfaction and loyalty.
- To ensure that the store's customer service operations run smoothly and efficiently.
- To foster positive and welcoming atmosphere for customer.
- To be able to take ownership of tasks and proactively seek out opportunities for improvement.
- Bachelor's Degree in Business Administration, Management or any related field.
- Minimum of 7 years or more relevant experience; with at least 3 - 5 years demonstrated leadership roles in a managerial capacity.
- Have experience managing customer service across multiple channels (e.g. in-store, online, mobile).
- License and Certifications.
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
- 13th month salary
We regret to inform you that this job opportunity is no longer available
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