Customer Service Clerk - SM Cagayan De Oro Downtown
Responsible for checking all consummated sales transactions based on established systems and procedures. Key Accountabilities 1. Daily Operations · Consistently follow and abide by the company’s established policies and procedures. · Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts. · Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s. · Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity. · Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise. 2. Customer Engagement · Ensure high levels of customers’ satisfaction through excellent service. · Acknowledge the presence of customers, listen and pay attention to their needs. · Attend to customer complaints with eagerness and understanding. Skills Strong Communication Skills Customer Service Skills Analytical Skills Knowledgeable in Microsoft applications Qualifications: - Must be a graduate of any 2 year course - Preferably with related experience - Can start ASAP & Amenable to work in SM Cagayan De Oro Downtown Job Type: Full-time Pay: Php438.00 per day Benefits:
Additional leave
Company Christmas gift
Company events
Employee discount
Health insurance
Paid training
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Ability to commute/relocate:
Cagayan de Oro, Misamis Oriental: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Customer Service Representative: 1 year (Preferred)