Job Opportunities in Philippines

• Monitor and analyze real-time data related to employee activities, call volumes, and service levels
• That can handle immediate processing and analysis of data, allowing businesses to make instant decisions
• Responsible for supporting in the achievement of customer support service levels by managing staffing and adherence numbers with the center supported to ensure optimal performance real-timeool
• Analysis of reports including process in submiiting productivity to the management
• The RTA needs to be flexible to cover different shift times
• The RTA needs to have a pro-active approach to any unforeseen issues

• For New Hire at least Senior High (New curriculum) or at least Second year College
• Excellent communication skills
• Good Interpersonal & people management skills with good problem solving approach.
• Excellent verbal & written communication & presentation skills
• Proactive with a strong work ethic and eagerness to ‘go the extra mile'.
• Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools
• Excellent analytical and translation skills.
• Demonstrates the ability to work as part of a team adding positive attitude and business focus.
• Ability to work in a fast-paced deadline driven environment.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.