Job Opportunities in Philippines

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Job Title: Benefits Associate
Location: Philippines
Department: Benefits & Wellness
Reports To: Benefits & Wellness Supervisor/ Manager

Job Summary:
The Benefits Associate is responsible for managing and administering employee benefit programs, ensuring compliance with local regulations, and providing exceptional support to employees regarding their benefits. This role involves processing benefits enrollment and management of day to day inquiries.

Key Responsibilities:
1. Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits.
• Oversee the benefits enrollment process, including new hires, status changes,

and terminations.

• Ensure timely and accurate processing of benefits claims, adjustments, and

payments.
2. Employee Support:

• Provide guidance and support to employees regarding their benefits options,

eligibility, and claims.

• Address and resolve employee inquiries or issues related to benefits, working

closely with benefits providers and internal stakeholders.

• Conduct benefits orientations and informational sessions to educate employees about available programs and changes.
• Respond to employee inquiries through ticketing and coordinating updates with different HR departments

3. Compliance and Reporting:

• Ensure compliance with local labor laws, regulations, and company policies

related to employee benefits.

• Prepare and maintain documentation and reports on benefits programs, including enrollment data, claims activity, and regulatory compliance.
• Monitor changes in regulations and best practices to keep the benefits programs current and compliant.

4. Administrative Duties:

• Maintain accurate and confidential employee benefits records and databases.
• Process benefits-related paperwork, such as enrollments, terminations, and

changes, and ensure data accuracy.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: 1-2 years of experience in benefits administration, human resources, or a related role.
• Skills:
• Strong knowledge of employee benefits programs, including health insurance,

retirement plans, and compliance requirements.

• Excellent communication and interpersonal skills, with the ability to assist and

advise employees effectively.

• Proficiency in using HR software and benefits management systems.
• Detail-oriented with strong organizational and problem-solving skills.

What we do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.