As a Bar Captain, is responsible for overseeing the daily operations of the bar and floor areas within the hostel. This role involves managing staff, ensuring high standards of service and cleanliness, and providing an excellent experience for guests. Duties and Responsibilities
Supervise and coordinate bar and floor staff, including scheduling and task delegation.
Ensure all bar and floor operations run smoothly and efficiently.
Monitor and maintain high standards of customer service and guest satisfaction.
Oversee bar operations, including inventory management, ordering supplies, budget, and manning management.
Ensuring compliance with health and safety regulations.
Handle guest inquiries, complaints, and feedback in a professional manner.
Conduct regular inspections to ensure cleanliness and maintenance of the bar, floor and view deck areas.
Train and support new and existing staff members in service standards and procedures in bar operations and hosting activities.
Provide notice of explain and disciplinary actions if needed.
Prepare and review daily, weekly, and monthly reports, including inventory movement.
Collaborate with other departments especially Kitchen Department to ensure seamless operations and guest experience.
Communicate effectively with staff and management to ensure smooth kitchen operations during general and weekly meeting.
Serve as a primary point of contact for suppliers inquiries, ordering and issues, providing information and resolving problems promptly and professionally.
Develop and implement cleaning schedules and procedures.
Monitor and report on team performance and provide feedback and support for improvement.
Directly reporting to Hostel Operations Manager for all Bar and Floor reports and concerns.
Job Type: Full-time Pay: From Php15,000.00 per month Benefits:
Company events
Paid training
Staff meals provided
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Overtime pay
Tips
Ability to commute/relocate:
Coron: Reliably commute or planning to relocate before starting work (Required)