Managing various administrative tasks and supporting the smooth operation of the warehouse or distribution center. The role involves a combination of administrative, clerical, and organizational duties that help ensure the warehouse functions efficiently.
Maintains accurate records of inventory levels, including receiving and tracking goods as they enter and exit the warehouse. This may involve using inventory management systems or by doing manually.
Prepares and maintain documentation related to shipments, receipts, returns, and other warehouse activities. This includes creating and processing purchase orders, bills offloading, packing lists, and shipping documents.
Assist in processing customer orders, ensuring accuracy in item selection, quantities, andshipping instructions. Collaborate with warehouse pickers, checkers and packers to fulfillorders efficiently.
Enter data into computer systems, including inventory databases, spreadsheets, and other software applications. Maintain accurate and up-to-date records.
Serve as a point of contact for internal and external stakeholders. Communicate with suppliers, customers, and other team members to coordinate shipments, resolve issues, and provide updates.
Assist with scheduling and coordinating shipments, deliveries, and pickups. Ensure that shipments are dispatched and received on time.
Generate and compile reports on warehouse activities, such as inventory levels, order fulfillment, billings and shipping performance. Provide regular updates to warehouse management system or manually.
Work with warehouse client to confirm orders, resolve discrepancies, and address any supply chain issues that may arise.
Ensure compliance with safety regulations and protocols within the warehouse. Help maintain a safe working environment by enforcing safety policies.
Maintain a well-organized and tidy workspace, including filing and organizing documents and records for easy retrieval.
Assist in troubleshooting and resolving issues related to inventory discrepancies, damaged goods, or other warehouse-related problems.
Provide training and guidance to new warehouse staff, especially in administrative and documentation-related tasks.
Continuously seek opportunities to improve administrative processes and reduce operational inefficiencies.