Job Opportunities in Panama
September 9, 2024
Trib3
Panamá
OTHER
Front of House - HIIT & Reformer
ABOUT US: We are TRIB3; a multi-boutique studio bringing people together worldwide through next-level HIIT and Reformer workout experiences. We do this through our family of studios, our team, franchise partners and global fitness community. Every member of the team family plays a vital role in our mission to build a global fitness community where anyone can belong.
ABOUT THE ROLE: As part of our Experience Team, you are responsible for the delivery of the highest standard of customer service to all members and guests. You will be responsible for welcoming, checking-in and assisting our members, selling retail items, session credits and memberships. As the part of the Experience Team, you will be responsible for the following:
Studio Experience & Sales
Studio Operations
Represent TRIB3 & PILAT3S Brand Values
ABOUT YOU:
Experience
The Person
ABOUT THE ROLE: As part of our Experience Team, you are responsible for the delivery of the highest standard of customer service to all members and guests. You will be responsible for welcoming, checking-in and assisting our members, selling retail items, session credits and memberships. As the part of the Experience Team, you will be responsible for the following:
Studio Experience & Sales
- Attend to members and guests, ensuring they receive a next level experience, this includes greeting, assisting and checking-in our members.
- Lead by example and provide outstanding next-level customer service, in person, over the phone and via email.
- You will be responsible for communicating with our members, up-selling SWEAT Bands, PILAT3S socks, accessories, session credits and monthly memberships.
- Drive sales to meet the targets that have been given by the Studio/Duty Manager.
Studio Operations
- You will be responsible for delivering all Standard Operating Procedures (SOP) whilst on shift and ensuring the studio looks and feels next level at all times.
Represent TRIB3 & PILAT3S Brand Values
- At the heart of our brand are our values; it is essential that the Experience Team represent our brand and values to ensure that great customer experience is being delivered at every touchpoint.
ABOUT YOU:
Experience
- Work experience in customer service and sales – desired, but not essential
- Ability to work under pressure and tight deadlines
- Strong Microsoft package skills, specifically MS Office, Excel and Power Point
The Person
- A passion for health and fitness is desired. We love team workouts and experiencing the TRIB3 workout experiences hands-on!
- Ability to foster strong relationships and engage with people from all backgrounds and demographics
- Strong team player with excellent communication skills
- Hard-working, organised and ambitious
- Not afraid to roll their sleeves up and get stuck in
We regret to inform you that this job opportunity is no longer available
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