Industry: FMCG/Retail Job Title: Supermarket Manager Job Summary The Supermarket Manager is responsible for the overall management and operation of the supermarket, ensuring high standards of customer service, inventory management, and staff performance. You will be responsible for leading the supermarket team, managing staff, managing financial aspects, and implementing strategies to increase sales and profitability, maintaining standards, and ensuring that the supermarket meets its financial goals. Responsibilities
Develop and implement strategies to drive sales and increase profitability.
Manage the supermarket's budget, including monitoring expenses and minimizing waste.
Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
Enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
Resolve customer complaints and ensure a high level of customer satisfaction.
Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.
Required Skills
Strong leadership and management skills to effectively lead and motivate a team.
Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
Sound financial management skills to analyze financial data and make informed decisions.
Problem-solving and decision-making skills to address issues promptly and effectively.
Attention to detail to ensure accuracy in inventory management and compliance with regulations.
Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.
Required Qualifications
Bachelor's degree in Business Administration, Retail Management, or a related field (is most preferred).
Proven experience as a Supermarket Manager or in a similar role within the FMCG sector.
Knowledge of retail industry trends and best practices.
Familiarity with safety and sanitation regulations and standards.
Strong understanding of financial management principles.
Ability to work flexible hours, including weekends and holidays.
Excellent customer service skills.
Ability to lift heavy objects and stand for extended periods.
Strong problem-solving skills and the ability to make decisions quickly.
Strong leadership skills and the ability to manage staff effectively.
Proficiency in inventory management software and POS systems.
How To Apply If you are a highly motivated individual with a passion for hospitality and a proven track record of success in supermarket management, we encourage you to apply for this exciting opportunity via this link: https://forms.gle/Ev EVr Xc4j173p Fbx7 Job Type: Full-time Pay: From ₦150,000.00 per month Application Question(s):