We're looking for individuals who are passionate about working in retail to join the sales team.
We seek to hirea Retail Sales Associate to provide excellent customer service and meet sales budgets for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
You will help identify client needs, present and answer questions about our products and services, and recommend solutions.
A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell and up-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the other retail team members to provide excellent customer service
Inform customers about new arrivals and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services.
Requirements
The successful candidate must:
B.Sc / HND in Social Sciences or related fields is a plus
2 years in a similar position
Must live within Lekki, Victoria Island, Ikoyi, Central Lagos etc
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Be young, well-spoken & friendly
Below 40 years
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Knowledge of shelf merchandizing
Basic math skills
Track record of achieving sales targets
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Have the ability to work in a team.
Method of Application
Interested and qualified candidates should send their CVs to: jobs@bervidsongroup.comusing the Job Position as the subject of the mail.